Hiring company: Gilead
Being Here Matters!
At Gilead, Creating Possible drives everything we do. It’s evident in our mission and core values. This is how we built a culture of excellence that is fueled by a passion for improving the lives of people around the world and advancing the care of patients suffering from life-threatening diseases.
We are driven to develop lifesaving products that make a difference for patients around the world. Every day, we to transform the promise of science and technology into breakthrough, innovative therapies that have the power to cure, prevent or treat disease. As a research-based bio pharmaceutical company, we are revolutionizing healthcare by bringing medicines to patients in the areas of unmet need including HIV/AIDS, liver diseases, hematology, oncology, and inflammatory diseases. When you join Gilead, you join our mission to change the world by enabling people to live healthier and more fulfilling lives.
The Role:
Reporting to the Senior Director of Commercial Operations, the Director of Channel Excellence will play a critical leadership role within the commercial organization. This position is responsible for driving success, innovation and differentiation for Gilead through the development and execution of channel strategy for our complete portfolio of medicines. As a people leader, the Director of Channel Excellence will oversee the trade relations and supply chain function.
This position involves selecting and engaging with external channel partners, as well as working with other members of the commercial organization including Senior Commercial Leadership, Patient Support Programs, Marketing, Market Access, Analytics, Legal, Quality, and Finance. Applicants must be comfortable working in an ambiguous environment, leading change and embracing the opportunity to shape an area of strategic importance for Gilead.
How you will help ‘Create Possible’:
Build, evaluate and drive success of trade operations teams and corresponding channel strategies and initiatives across the Gilead Canada portfolio
Provide strategic oversight of channel operations from manufacturing to wholesale to patient, including specialty and online pharmacy partners, and patient support services
Lead the design and implementation of an overarching channel vision and strategy (across therapeutic areas) and define how they will enable success for patients
Manage all aspects of the legal and contracting process with distribution and patient support vendors that are key for the development of all channel strategic operations, including data and analytics insights and reporting
Identify strategic opportunities and negotiate contracts with specialty distribution and specialty pharmacy providers and maintain relationships at each outlet to support product lunch and lifecycle
Oversee supply chain operations including forecasts, 3PL, orders to cash and order fulfillment
Support the development and delivery of a governance model for the overarching Trade process and issue management process across all portfolios
Execute all Budgeting, Procurement and Financial Reconciliations to ensure adherence to contracts in place with third party vendors
Partner with Business Unit Directors, sales and marketing to proactively optimize channel strategy throughout the product lifecycle, and create opportunities to expand the trade channel and access support
Evaluate and monitor current customer/marketplace, key dynamics and policies, including parallel trade, in addition to key competitors and strategies from a channel and patient programs and services perspective
Work closely with legal as required to ensure all regulations and compliance measurers are managed appropriately in the context of trade partnerships.
Lead the Cross Functional Channel Team (Trade, Quality, CMC Regulatory, Patient Support, Brand and Legal) to ensure consistent channel performance.
Evaluate and lead crisis management capabilities across supply chain and key partners.
Build and drive success across the Commercial Operations Team as a member of the Commercial Operations Leadership Team.
Knowledge, Experience & Skills:
10+ years of related experience in biotech or pharmaceuticals industry and a BS or BA degree, including leadership experience
MBA or other advanced business degree desired. Fluency in English required
Fluency in French strongly preferred
7+ years of previous experience in pharmaceutical or vendor trade relations and patient support programs
2+ years in similar strategic role is required
Successful track record of mentoring and developing others, as well as leading through change
Demonstrated ability to successfully lead complex negotiations and contracting
Strong working knowledge of Canadian pharmaceutical trade channel, including PSP and Spec Pharma and hospital partners
Strong ability to lead and inspire change
Strong aptitude to work on complex problems in ambiguous and dynamic environments
Working knowledge of regulatory and trade laws for the pharmaceutical industry
Self-starter, highly motivated and accountable to deliver results at a very high standard
Strong project, time and financial management, analytical skills, communication and interpersonal skills
Adaptability and strong advocate for change, ability to influence internally and externally
Works well in a highly collaborative matrixed environment and cross-functional approach
Ability to execute with strong attention to detail and organizational skill
Gilead Core Values:
Integrity (doing what's right)
Teamwork (working together)
Excellence (being your best)
Accountability (taking personal responsibility)
Inclusion (encouraging diversity)
Gilead Leadership Commitment:
I AM BOLD in aspiration and AGILE in execution.
I CARE and make time for people.
I LISTEN, speak openly and explain the "why."
I TRUST others and myself to make sound decisions.
I OWN the impact of my words and actions.
We are committed to creating a healthier world for everyone – no matter the challenges ahead of us. Through bold and transformative science, we’re driving innovation that has the potential to become the next generation of life-changing medicines. Our ambition is evident in our mission. Because the impossible is not impossible. It’s what’s next.
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